Terms of service

This website is operated by Dream Polly. Throughout the site, the terms “we”, “us”, and “our” refer to Dream Polly.

By accessing our website or purchasing from us, you agree to be bound by these Terms of Service (“Terms”). If you do not agree, please do not use our website.

1. Eligibility

By using this website, you confirm that:

  • You are at least the age of majority in your country
  • Or you have permission from a legal guardian

2. Use of Website

You agree to use this website only for lawful purposes and not for any unauthorized or prohibited activities.

3. Account Responsibility

If you create an account, you agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of your account
  • Be responsible for all activities under your account

We reserve the right to suspend or terminate accounts suspected of misuse.

4. Product Information

We strive to ensure all product descriptions and images are accurate. However:

  • Colors may vary due to screen settings
  • Product details may change without notice
  • Availability is not guaranteed

We reserve the right to modify or discontinue products at any time.

5. Orders & Payment

All orders are subject to acceptance.

We reserve the right to:

  • Cancel or refuse any order
  • Limit quantities
  • Correct pricing or listing errors

By placing an order, you authorize us to charge your payment method.

6. Shipping

Shipping times are estimates and may vary due to factors outside our control, including:

  • Carrier delays
  • Customs processing
  • Incorrect shipping details

We are not responsible for delays caused by these factors.

7. Returns & Refunds

Returns are subject to our Return & Refund Policy.

In general:

  • Returns must be requested within the specified timeframe
  • Items must meet return conditions
  • Certain items are non-returnable

8. Order Cancellation

Orders can only be canceled before shipment.

Once shipped, cancellations are not possible.

9. Intellectual Property

All content on this website (including logos, images, text, and design) is the property of Dream Polly and may not be used without permission.

10. Prohibited Conduct

You agree not to:

  • Violate any laws
  • Provide false information
  • Disrupt the website
  • Upload harmful code

Violation may result in termination of access.

11. Disclaimer

All products and services are provided “as is” without warranties of any kind.

12. Limitation of Liability

Dream Polly shall not be liable for any indirect or consequential damages.

Our liability is limited to the amount paid for your order.

13. Indemnification

You agree to indemnify Dream Polly from any claims arising from:

  • Violation of these Terms
  • Misuse of the website

14. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the site means you accept those changes.

15. Governing Law

These Terms are governed by the laws of the United States.

16. Contact Information

📧 Email: hello@dreampolly.com

✨ Thank you for choosing Dream Polly